For Patients

Office Hours

Please call during office hours for general information
Monday: 8:30 am to 4:45 pm
Tuesday: 7:30 am to 3 pm
Wednesday: 8:30 am to 4:45 pm
Thursday: 8:30 am to 4:45 pm
Friday: 8:30 am to 3:45 pm

Patient Fly-In-Program

For your convenience, we offer a Fly-In Program for out-of-town patients. We recommend virtual consultations with Dr. Shirazi for your initial consultations, where you can share photos and concerns beforehand for personalized treatment planning. Once you are scheduled for your services and fly in, we recommend accommodations at the nearby Pantai Inn where you can receive 15% off their rates just for having aesthetic treatments at our spa. There are also accommodations at the Empress Hotel, the Estancia La Jolla Hotel & Spa, The Lodge Torrey Pines, and the Hyatt Regency. During your stay, you can also explore local San Diego attractions like SeaWorld®, Coronado Island, the San Diego Zoo®, and its Wild Animal Park®. Immerse yourself in luxurious mind and body rejuvenation at our spa, and also take advantage of what our beautiful city has to offer!

Patient Portal & Bill Pay

Sign in to our secure patient portal, where you can view/download your records and visit notes, communicate with our staff through secure messaging, complete new patient registration and online check-ins, and keep your medical records and demographics up-to-date—all in one centralized, user-friendly platform designed with your ease and well-being in mind.

Medical Appointments

Medical dermatologic evaluation of skin lesions or medical advice and/or prescriptions for skin conditions are considered office visits, billable to insurance or directly to the patient.

Prior to scheduling a medical evaluation, it is important that you check with your medical insurance provider to ensure that we are in-network. Medical insurance consultation fees vary based on the individual insurance provider. We are contracted with Medicare, Tricare, and most PPO insurances. Unfortunately, are not contracted with HMO insurances.

If you are out of network or do not have insurance, we do offer out-of-pocket pricing for a medical evaluation. Prices for medical evaluations vary based on complexity. This fee does not include the cost of any procedure or treatment done at the time of your evaluation. 

All pricing for recommended treatments will be outlined for full transparency during your initial consultation so you can make an informed decision about your skincare and decide on the best payment plan for your finances. 

Insurance copays are due at the time of service. Payment for out-of-pocket surgery or procedure is due in full prior to the surgery or procedure.

Please be sure to bring your government-issued ID, Insurance card, and arrive 15 minutes early. For new patients, you will receive a link from Sadio.com to complete your medical history at the time of scheduling.

Cosmetic Consultations

Cosmetic consultations include discussions about various elective cosmetic (non-insurance covered) procedures that we offer, for example laser, peel, filler, Botox, thread procedures, and aesthetician services. The consultation fee is due at the time of scheduling to secure your appointment. As a courtesy to our patients, your cosmetic consultation fee will then apply to any aesthetic procedure performed within 6 months of your consultation. If treatment is not performed within the 6-month time frame, your consultation fee is payment for the provider’s time. Payment for the consultation is due by credit card at the time of scheduling your appointment. Care Credit cannot be used for this deposit.

Medical dermatologic evaluation of skin lesions or medical advice and/or prescriptions for skin conditions are considered office visits, billable to insurance or directly to the patient. Prices for medical evaluations vary based on complexity. We are often able to address both cosmetic and medical concerns in a single visit. If we do so, the charges will be cumulative. If you need clarification, please review this with one of our staff members at the time of scheduling.

Appointment Cancelation and No-Show Policy

Dr. Azi and her office take great pride in providing the best medical care and quality service for all patients. To ensure this is accomplished, the following cancellation and rescheduling policy for all procedure appointments is necessary and strictly enforced.

Our office requires a deposit to be placed at the time of scheduling your cosmetic consultation/procedure. This will be applied to your balance due at the time of the appointment. If you are needing to cancel or reschedule your appointment, we require at least 2-business days’ notice. If our office is provided less than a 2 business days’ notice or you “no-show”, your deposit is non-refundable and non-transferrable, and an additional deposit is required to reschedule as the original deposit is forfeited.

For standard appointments, if you need to cancel or reschedule, we request notice at least 24 hours in advance. Otherwise, there is a $75 cancellation/no-show fee.

Our time and our patient’s time are extremely valuable to us, and we appreciate your understanding.

Post-op Instructions

After undergoing surgery at La Jolla Laser Derm, it is crucial to adhere to our post-op instructions for optimal healing and recovery. For comprehensive guidance on daily care, scar care, and more, please visit our Post-op & Wound Care Instructions page.

Financial Policy

Medical co-payments must be rendered at the time of the visit. We accept VISA, MASTERCARD, AMERICAN EXPRESS, Debit Cards, Cash, and Checks.

There is a 5% service fee on all transactions. However, this fee will be waived if paying with cash.

For cash patients, payment in full is due at the time of service. Checks are not accepted for cosmetic services.

We also offer third-party financing through CareCredit® which will allow patients to make payments interest-free for 6 months. APPLY NOW
For billing inquiries, please call (858) 858-3992 during office hours.

Concierge Services

Need extra privacy? We can arrange to see you after hours in the office with minimal staff and no patients.

For ultimate privacy, in certain cases Dr. Azi and her team members can come to you. Cases are considered individually and are subject to approval. Call us today to learn more about these services and more!